Customers are idiots!

What do you make of a customer care agent that tells you (perhaps, not directly) that you have no common sense? Do you think he deserves his job?

I think not. Got the short shrift from a call centre guy at Fabmall, Indiaplaza while clarifying a point on the clearance of my cheque for a fairly hefty amount. The man speaking to me on the phone was trying to communicate, but failing. He deferred to his boss, and that's where the trouble began: The dolt made that disparaging remark about my intelligence, told his colleague who was trying to give me an answer that he should not bother answering me and then refused to come on line. His colleagues did a fine job of 'protecting' him, but I hope no other customer chances upon this monster.

Surely, if you are paying, at least you like not to be called an idiot?! And to think I'd recommended my friends order books on the site. JEEZ!

UPDATE: I managed to get the number of the CEO in Bangalore, thanks to friends in the media. And told him exactly what had happened. He was shocked, appropriately. But I don't know what gives. I'd have dropped it, except that I figured a lot of people might have had the same experience and might not have gotten this far. Let's see if there is any effect at all. I don't mean I need to see the guy sacked, but maybe I'll get my product faster? We live in hope!

Orkut is a bug

There have been very few acts that I've regretted nearly instantly after being fool enough to commit them. But signing up on orkut- now, there is no doubt about that whatsoever -Maan, I've been a darn fool.

It's not just the "Waant FRIANDSHIP" types that put me off. No, you can find humour in them, if you force yourself to. At least you can squeeze some pity for those miserable worms. It's the way Google, whose employee we have to thank for this wonderful invention, automatically puts anyone you, in a fit of idiocy, accept as 'Friend,' in your G-chat list. G-Mail list. Whatever.

Yes, there is Free Will and all that and I should have said NO to friendship, but one is naive.
Gravely naive. And one makes mistakes huh. Repeatedly. Sigh.

And yes, I know you can block some people, but what the hell. I don't have that kind of time.

And therefore, I wake up each morning to a Google inbox full of trash, invites to the strangest of communities by the strangest of people. Indo-Russian Orthodontist?!!! Now, what would I do in
a community like that. Then, there is that silly You Are Tagged thingie, that is just Phishing - "Say Yes Or Your Friend Is Going To Think You Said No" ??!!!

And finally, there is the persistent G-chatter who will not take the hint if you do not respond to vague salutations from absolute strangers. Being a friend on orkut, they seem to think, entitles them to your heart, soul and sanity. I remember one person even abused me for not responding. Indignation, my friends, does not help in these circumstances.

Well, to give the Devil its due, it's true I have found some school mates and old friends through orkut, or they've found me. But I seem to have found more pests and invited them into my cosy home. Out of the sheer goodness of my heart, I have said yes to many people (who did not seem apparently mollusc like) for fear of wounding their tender stranger-hearts! Bless my foolish virtue, but find me a bottle of e-pest spray and you can even be my friend on Orkut! :)