Saturday, September 22, 2007

Cable wars

If you ask my cable guy, he'd probably tell you that I'm a totally evil person. And if you ask me, even if you don't, I'd say he's the most odious vermin that ever suffered to crawl upon earth. In addition to being immeasurably evil.

He is rude, uncouth, abusive (verbally, of course), tells lies and has no idea of customer service. Probably why I told him to go away the last time when he started a quarrel in characteristic style right at the begining of the coversation. I felt extremely justified in telling him what I have wanted to - for a really long while- I told him to vanish cos I don't like the look of his face. I followed that up with the line, "Cut my connection, go on, do it.Don't ever come back here again."

And then I had the pleasure of seeing him blanche.

He's probably responsible for getting new connections and keeping old ones intact in the area. And what with the cable boat being steadily rocked by technology that is at least one light year ahead of it (DTH), the aforesaid rude, uncouth, unfriendly cable guys are all scrambling madly for business, to keep old customers if not make new.

Well, there's at least one he has lost, now. Truth to tell, I might not have followed up on the Tata Sky offer had the blighter not complained to my stouter half about how I was "shouting at him." That kind of sealed it. In what can be termed the fastest-ever market survey on television transmission technology, I analysed all options available and decided Tata Sky was the best for me. All other things being more or less equal, I think BBC Entertainment swung Tata Sky in my face.

When you can swing things, they really work fast. In about half a day, I had my Tata Sky running with a two-month compliment package, extendable to a month after.And as far as programming technology goes, Tata Sky is light years ahead of the CAS that we are used to.

So that changes a few things in my life. My cable guy probably still thinks I'm evil. But at least I don't have to look at his odious face anymore. And what's better, with Tata Sky, I dont have to meet any other possibly odious cable guy, because I can recharge on telephone or on the net. Yaaaay!

x

7 Comments:

Blogger Aravind said...

oh thats sooper kewl..CAS was bane for chennai..

3:04 am

 
Anonymous drragonn said...

Idhu dhan arrambham...pogha pogha adhirrum illa (popular one liner)

when things unfold...u will get to see the hitches with DTH...

DTH customer services are/will be similar to broadband or telephone or credit cards..

no proper person to address or take up responsibility...

12:35 pm

 
Blogger Neodawn said...

Do share your experiences with Tata Sky... Was the transmission good during rains?

12:08 am

 
Blogger None said...

Aravind,

you bet!

Drragonn,

paakalam. y dyu want to take away my pleasure, however, temporary of feeling elated at having gotten rid of my cable guy?! :)

Neodawn,

so far, so good! dint have probs during the rains either...

cheers!
ramya

5:14 pm

 
Blogger sanchapanzo said...

poor cable guy really.. these guys are not really meant for a role like customer service .. they are not even technicians in the strict aspect.. anyway you can't shoot the messenger really..
pity these messengers, they are the ones with nonames and who really bear the brunt of someone else's flaws.. :-(

5:30 pm

 
Blogger Sue said...

CAS saved mt parents (Madras residents) quitea lot of money... For three years they didn't watch tv!

7:32 pm

 
Blogger None said...

sancha,

hey, i can't shoot the messenger, eh? really! what a pity I just did! :)

Sue,

:) for a long while, i too saved a lot of money, before i succumbed!

Cheers!
r

3:25 pm

 

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